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How zc778 Handles Your Personal Information

This Privacy Policy covers exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our sportsbook or casino — and how we keep that data secure.

Account Data ProtectionJazzCash & Easypaisa Payment PrivacyCookie ControlsYour Right to Access or Delete DataDirect Contact Channel
zc778 How zc778 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply security measures across every layer where your data sits — from the moment you log in to when a JazzCash deposit clears. Account sessions are protected with OTP verification, and any payment data linked to Easypaisa or Raast transactions is handled under encryption during transit. We do not keep payment credentials beyond what a transaction reference requires.

Encryption in Transit

All data moving between your device and our servers — including JazzCash deposit confirmations and account login — travels under SSL encryption. Your session data is never transmitted in plain text.

Data Retention Policy

We keep your account data for as long as your account is active and as required by applicable law. Once an account is closed and the retention period lapses, personal data is deleted or anonymised.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Your Right to Correct or Remove Data

You can ask us to correct inaccurate account details or request deletion of your data where local law allows. Submit your request through the in-account message centre or via email support.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is used, want to update what we hold, or need to raise a concern about your account privacy, our support team is the right place to start. You can reach us through live chat, email, or the in-account message centre. We aim to respond to all data-related requests within a reasonable timeframe and will confirm receipt of your request when it arrives.

Live Chat Start a live chat session directly from your account dashboard. The chat connects you to a support agent who can handle privacy queries and account data requests on the spot.
Email Support Send your privacy request or data access query to our support email address listed in your account settings. Include your registered mobile number so we can locate your record quickly.
In-Account Message Centre Log in, go to the Help section, and submit a message directly tied to your account. This keeps your request linked to your profile and speeds up verification for data queries.

Common Questions About Your Privacy on zc778

These questions cover the data points Pakistan account holders ask about most — from what we record when you use a local wallet to how you can request changes to your stored information.

We collect your name, email address, and phone number at registration. Device details and session timestamps are logged automatically to protect your account from unauthorised access.

No. We record only the transaction reference and wallet identifier needed to match your deposit to your account. Your PIN, password and full wallet credentials are never stored on our systems.

Raast transfers are logged by reference ID only. We do not store your full bank account number. The reference is retained for account reconciliation and deleted when no longer required under applicable law.

Yes. Contact our support team via live chat or the in-account message centre, confirm your identity, and we will compile the data we hold and send it to your registered email address.

Submit a deletion request through the in-account Help section or by email. We will process it in line with our retention obligations under applicable local law and confirm once the deletion is complete.

We share data only with payment processors — JazzCash, Easypaisa, Raast — strictly to complete your transactions. We do not sell your personal data to advertisers or unrelated third parties.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.